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Education at the Member Summit: Management Retreat

December 11–12, 2019

Nationwide Hotel & Conference Center, 100 Green Meadows Dr S, Lewis Center, OH 43035


The Member Summit schedule is packed with high-impact education sessions from nationally recognized keynote speakers and local experts.

The two-day retreat includes: 

  • Four keynote presentations focused on improving your leadership skills and motivating your teams
  • Four one-hour breakout sessions (choose from eight options) taking a deep dive into management topics


Keynote Presentations

All keynotes and accompanying meals are included in your Member Summit ticket. 


Wednesday Kickoff Keynote

THE IMPORTANT WORK WE DO. . . What is it you do ANYWAY?
Jim Paluch
Each of us in the Landscape Profession has been asked this question, and our response can either validate the important role we play by building and maintaining engaging outdoor spaces that inspire people to “Come Alive Outside” or it will validate that we are “just a landscaper.” As we and everyone on our team understand the meaningful work that we do, energy, inspiration and a driving purpose for WHY we are in business will result in tremendous success and a company that will thrive both today and in the future.

Wednesday Dinner Entertainment

Significance in Simple Moments
Jon Petz
Relationships aren't something we conquer--they are a series of simple moments that matter--to those we serve. We must understand that significance is not something we can personally create, as significance is never achieved, it is gifted to you. Learn the foundational model of achieving signifiicance in this inspiring, impactful and entertaining keynote presentation!

Thursday Morning Keynote

Creating and Motivating High Performance Teams
John Kennedy
Join John Kennedy as he walks the audience through the four stages of building world class teams, and then gives the success steps necessary to continue to navigate the waters of teamwork. From culture and communication to motivation and momentum, John will deliver your “EOS” (Entrepreneurial Operating System) needed to drive performance, production and profits to new levels in 2020 and beyond.

With over 20 years of consulting and dozens of nurseries and landscape contractors on his client list, John will show you how this process can work for your company and team as well.

Thursday Lunch and Closing Workshop

Moving Mountains
John Kennedy
John Kennedy is a known strategist and consultant that approaches issues within organizations head on with outstanding results. His results are based in simple yet profound processes that drive change management, innovation, and strategy, and he will bring his entire tool box to bear to close out our event.

This interactive and forward-thinking business planning workshop will give you the road map to move forward in 2020 and beyond. Your “pebbles, rocks and boulders” for success will be determined, and your short-, medium- and long-term goals will have both momentum and direction. You will leave the Member Summit with a focused and intentional plan to execute day one upon return!

Breakout Sessions

Choose one to attend in each time block. 


Wednesday, 3:45 pm

The Process of Thinking Differently
Jim Paluch
If we desire to grow a career, a company or grow as a person and reach a higher level of achievement, we must first stop being comfortable with the level we are currently resting on. To think differently we must identify where we want to be and then be committed to vividly visualizing, practicing and preparing to perform when we reach it, accepting that our efforts will attract the achievement in ways we may not have ever expected. Thinking differently is a proactive process and Jim will share how it can be accomplished every day through “Personal Consistency.”

Teach a Manager to Coach…and Watch the GROWTH! Three Lessons from an Executive Coach
Melanie Garcia
What has Google learned about coaching, and how can you apply it to your company? Discover why managers must learn to coach, practice a model for coaching conversations, and experience a personal coaching exercise.

Wednesday, 5:00 pm

Creating Organizational Excitement – Energizing Your Team
Jim Paluch
Great companies create a great vision of the future for their team and then challenge them to be aware of the things they must work on in the current state to achieve that vision. As everyone in the company becomes aware of the fundamental business issues of market, teamwork, training, systems, cost control and rewards, a long-term strategy to take action will be developed with a culture of energized individuals working together toward a common vision to make a difference.

Boots & Stilettos: What I’ve Learned About Taking Leadership One Step at a Time
Kim Sayers
Have you ever stepped into a new role and felt like you were just dropped in the middle of a desert without a GPS? Or maybe it feels like your colleagues and customers are all from Neptune? In this session, Kim Sayers shares personal stories of growing into leadership roles one step at time. Learn how she came to make a priority of putting her boots on and doing the work of building a business unit from the ground-up. It takes balanced footwork to earn trust and build respect, which Kim quickly discovered when she was a young professional walking into male-dominated circles. In addition to her personal experiences, you will learn how seeking help, checking your attitude, moving past a victim mindset, and walking with diplomacy play critical roles in growing as a leader and building successful professional relationships.

Thursday, 10:00 am

Motivating Teams: The Great Game of Business
John Kennedy

Motivating a team is not just about being a people person. It is also about the process side of business. Join John Kennedy as he takes your “EOS” to the next level with measurement, metrics and engagement to continue to drive your high performance team.

Focusing on a few revenue generating activities or cost cutting efforts can make a world of difference in any organization, and when you leverage your team to deliver on those outcomes, great things happen! This program has been instituted into at least two dozen organizations world-wide with John leading the way. The increased sales and decreased expenses have added up to millions of dollars of success. You won’t want to miss this dynamic and fast-paced program.

The New Rules of Marketing and PR
Shannon Rodocker
It can be a full-time job to keep up with constantly changing marketing trends while running your green industry business! In this session, PR & marketing strategy expert Shannon Rodocker of Remember Marketing, LLC will provide attendees a toolkit for marketing success. You’ll leave the session with a variety of cost-effective marketing strategies to help you reach new customers and stay ahead of the times. The session will cover: How to get stories about your business featured in your local news outlets; Steps to improve your customer’s journey; Best practices in using social media; Strategies for maintaining your marketing efforts with limited time and staff; The best free tools to create simple images and videos for your business.

Thursday, 11:15 am

A Way of Doing Business
Scott Knowles
Business owners have a dream guiding and energizing them to keep pushing down the path to their goals. Truly wise business owners know how to include their staff in that dream. When employees buy into the owner's dream, a massive force multiplier happens.

Such companies draw the best talent because their people have a place to grow and succeed. Like a sport team, a company with a motivated and energized team of people is hard to beat. By sharing personal stories, Scott Knowles will illustrate important considerations to gain staff buy in for your business plan.


Getting the Right People on the Bus… and Keeping Them There
Jay Hazelbaker
If improving your retention rate is a high priority, this session is for you! Jay draws from his experience working with green industry companies on their employee benefits packages to share his strategies for hiring and retaining top talent. In this session: Learn why Emotional Intelligence matters when it comes to selecting the best employees; What do today’s employees want? How to keep employees happy and invested in the long term with programs and incentives like autonomy, flexible schedules, benefit packages, advancement opportunities, and company philanthropy. 


 Looking for continuing education credits? Check out Credits and Coffee, a new two-day education conference January 13–14, 2020! 

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