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Privacy & User Consent

I. Our Commitment to Privacy

Ohio Nursery and Landscape Association respects the privacy needs and concerns of our customers and visitors. Our Website Privacy Policy relates to any personal information, such as personal names, addresses, email addresses, or phone numbers ("Personal Information") that you provide to us through, its subdomains or companion websites (collectively, the “Website”). This Privacy Policy also applies to Personal Information we collect via our presence on social media sites such as Facebook, to the extent we have control over the collection and use of such information. This Privacy Policy describes the Personal Information we gather from you and about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it.

By using the Website, you agree, without limitation or qualification, to be bound by this Privacy Policy.

When you provide Personal Information on our Website, you are consenting to the manner in which we will collect, use, disclose, and otherwise manage your Personal Information, as set out below.

Security of Personal Information: We maintain administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Website. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration, or destruction, and, when possible, will ask that any third parties to whom we may transfer such information take comparable steps to protect that security.

Secure Transactions: When you place orders on our Website, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to a secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Website from capturing and viewing your Personal Information. Since any order information you provide to us on our Website will be transmitted using a secure connection, if your web browser cannot support this level of security, you will not be able to order products through our Website. The most recent versions of Mozilla Firefox™, Google Chrome™, Safari™, and Microsoft Internet Explorer® can support a secure connection and can be downloaded for free from the Mozilla, Google, Apple, and Microsoft websites, respectively.

Passwords: To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. ONLA will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls, or e-mail messages).

Disclosure of Personal Information: ONLA does not sell or rent any Personal Information gathered online to third parties.


II. Collection and Use of Personal Information

We may collect Personal Information that you provide us when you do any of the following online or via email:

  • Purchase, order, return, exchange, or request certain information about our products and services.
  • Purchase a product or service on behalf of someone else that requires you to provide his/her Personal Information, such as a gift membership or subscription.
  • Contact customer service.
  • Visit or register with our Website or participate in another feature of our Website, such as blogs or e-newsletters, or make a form request.
  • Engage with us through our social network presence, such as on Facebook.
  • Enter into a contest or sweepstakes.
  • Provide us with comments or suggestions.
  • Or engage in any other activity for which we ask for Personal Information.

Unless otherwise stated, we will not collect Personal Information from you when you do the following online:

Visiting Our Website: In general, you can visit our Website without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system, and average time spent on our Website. We use this information to monitor and improve our Website.

Cookies: In order to help enhance the performance and functionality of the Site, we utilize session, persistent and third-party “cookies” that store a small piece of data on a users’ computers and collect certain information about the users’ visit to our Site. We also use cookies to understand users’ browsing and buying activities so that we can measure the success of online advertising campaigns we run on the Site.Our Site also uses web beacons (either directly or from our partners), along with cookies, to determine if a user has visited a particular website. These beacons aid in providing more relevant advertising to the user, as well measuring the success of an advertising campaign, but provide no personally identifiable information.

Cookies are small text files that web servers typically send to users’ computer when they visit a website. Cookies are stored as text files on users’ hard drive, and can be accessed by web servers when the user visits a website or views an advertisement.A session cookie is a cookie that stores information as a user is using the Site but is deleted once the browser session is finished.A persistent cookie is a cookie that stores information as a user utilizes the Site and stores and uses that information in connection with future visits of the user to the Site.Third-party cookies and/or web beacons are cookies or web beacons provided by our technology and/or advertising partners.Any third-party cookie or web beacon that we authorize for use on the Site only collects that information described below for the same stated purposes as if we were directly collecting the information.For a third-party cookie or web beacon, the third-party will have access to the collected information in order to provide us with information or services to enhance the performance and functionality of the Site.

The cookies and web beacons we use collect non-personally identifiable information about users of the Site, including: browser used to access the site, date and time, the URL of the page being loaded, users who have visited a particular website(s), any previously assigned cookie identification (a unique identifier assigned to a user to identify repeat visitors), browser window size, the geographic location of the user, device and operating system used to access the Site. The information we collect from these cookies and web beacons is used to determine information about a user’s visit to our Site, including the number of visits, average time spent, pages viewed, navigation history through the website, and other statistics. This information is used to enhance the users experience while visiting our Site and to improve the performance of our Site by, among other things, allowing us to monitor Site performance, making the Site easier to use, measuring the effectiveness of promotional placements, and tailoring the Site (including the ads and offers a user receives) to better match a user’s interests and preferences.

Users who prefer not to accept cookies can set their Internet browser to notify them when they receive a cookie or to prevent cookies from being placed on their hard drive.If you consent to our collection of cookies and you subsequently wish to withdraw your consent, you will need to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. Please note that disabling cookies on your browser will prevent us from tracking your activities in relations to our Site, however, it may also disable some of the functions and features of the Site and the Site may not work properly.

By continuing to use our Site, you are agreeing to our placing cookies and/or web beacons on your computer in order to analyze the way you use our Site. Please read this cookie policy carefully for more details about the information we collect when you use the Site.

If you do not wish to accept cookies or web beacons in connection with your use of this Site, please discontinue use of the Site.

Website Registration: Registration is an optional service provided by our Website which allows you to manage the contact information you have on file with us, update your electronic communication preferences, and receive a more customized web browsing experience. You do not have to register to browse our Website, but you do have to register to purchase certain products or services on our Website. When you register, you may be asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. Your registration information may be used to help make your online shopping experience quicker and easier by pre-filling certain parts of your contact information. When you register you will also have the opportunity to sign up for future electronic communication from ONLA. Please see the "Privacy Preferences/Opt-Out" section of this Privacy Policy for information on unsubscribing from these communications.

Electronic Communications: We would like to send you electronic communications, such as newsletters, announcements, and information regarding our products and services, sales, and special offers that might be of interest to you. When you register on our Website or participate in a promotion, you may have the opportunity to subscribe to one or more of our electronic communications. Please see the "Privacy Preferences/Opt-Out" section of this Privacy Policy for information on unsubscribing from these communications.

Promotional Information and Marketing Materials: We may occasionally send you mail, or e-mail or call you with information about our product and service offerings if you have provided us with your name and address, email address, or phone numbers through any of the aforementioned methods. If you would like to stop receiving such promotional information from ONLA, please see the "Privacy Preferences/Opt-Out" section of this Privacy Policy.

Other Uses of Personal Information: ONLA also uses Personal Information, including information provided to us from our service providers, to continually assess and improve the products and services we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your online experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Access to Personal Information by Companies that Work with or on Behalf of ONLA: Some of our operations, such as our electronic commerce, may be managed by service providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Website or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, telemarketing, website evaluation, and data analysis. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services. If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, DHL, Federal Express, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.

Sale of Business: In the event that the ONLA or some of our assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction.

Disclosures of Personal Information in Legal Proceedings: If ONLA or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, ONLA or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, ONLA or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. ONLA or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving ONLA, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.

III. How You Can Manage Your Privacy

Access to Personal Information: If you have registered with our Website, you may access most of the Personal Information we have about you by logging into your account at You may request access to all of the Personal Information that we have about you by contacting us at: Ohio Nursery and Landscape Association, 72 Dorchester Square, Westerville, OH 43081 or by e-mailing us at

Privacy Preferences / Opt-Out: You may change your marketing preferences or remove yourself from our mailing lists by clicking on an "unsubscribe" hyperlink contained in promotional e-mails we send you or by contacting us at: Ohio Nursery and Landscape Association, 72 Dorchester Square, Westerville, OH 43081 or by e-mailing us at

IV. Additional Information

Our Privacy Policy and Outside Links: This Privacy Policy only applies to the Website and your online activities and interaction with ONLA. Our Website may include links to the websites of our business partners, vendors, advertisers, and other third parties. These other websites are outside of our control. Please be aware that these websites may collect information about you and operate according to their own privacy practices, which may differ from those contained in this Privacy Policy. Remember to consult that website's own privacy policy, as once you are outside our Website, any information you submit is no longer in our control.

Privacy Policy Modifications: From time to time we may modify or amend this Privacy Policy in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated on this page so please check back on occasion. We also may post a notice on our Website or send an email describing the changes.

Contacting Us: If you have any questions about our handling of Personal Information, please contact us at Ohio Nursery and Landscape Association, 72 Dorchester Square, Westerville, OH 43081 or by e-mailing us at or calling 614.899.1195

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